Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Episodes
446 episodes
Making Restaurants More Efficient with Bradley Bloch
Bradley Bloch is the co-founder and CEO of CFO2, a company dedicated to helping restaurant operators level up their financials and run a tighter ship. He discussed four specific tips and gave other great insights with Ovation CEO Zack Oates on ...
5 Steps Restaurateurs Must Take During COVID-19 with Crafton Bryant IV
As the former head of marketing for Metro Diner and Bloomin' Brands, restaurant consultant Crafton Bryant talks with Zack Oates about using down time created from the corona virus, merging operations and marketing, and more on this episode of G...
Keeping Restaurants Safe During COVID-19 with Steven Mandernach
5 tips on sanitation and navigating the new normal with the executive director of the Association of Food and Drug Officials (AFDO).
Advice For Restaurants In The New Normal: 5 Tips with Ann Rolke
Ann Rolke shares some of her expertise as a strategic marketing and communications professional with over 20 years in the restaurant industry.
Reducing Risk In Restaurants Post-COVID-19 with Dr. Ben Chapman
Five expert tips and other insights from North Carolina State University Professor, Ben Chapman.
Hospitality In The New Normal: How To with Kelli Laube
Kelli Laube, hospitality trainer at restaurantowner.com, gives 5 specific pointers on making guests feel welcome generally and during a pandemic.
How To Attribute Your Marketing Dollars With Sean Vazan of LuckyDiem
LuckyDiem - a truly risk-free marketing tool? (Hint: yes.) Find out on this episode of Give An Ovation with LuckyDiem's VP of Sales, Sean Vazan.
The Role Of Restaurant Tech In The New Normal with Kelly MacPherson
Kelly MacPherson, former CIO of Restaurant Brands International, Hard Rock Cafe, and other massive brands, gives 4 insights and other info about restaurants post-COVID-19 in this knowledge-packed episode of Give An Ovation.
The Post-COVID 19 Restaurant: What To Expect with Cory Warfield
5 Insights from the CVO and LinkedInthusiast, Cory Warfield, about how restaurants and businesses can succeed going forward.
Local Longevity: How Your Business Can Succeed with Dave Loveland
The founder of Keep Local Alive, a platform for business owners to tell their stories, shares 4 tips on how local businesses and restaurants can truly become a part of the community.
Rethinking Restaurants In The New Normal: 5 Insights From Henry Patterson
Senior Partner at Rethink Restaurants chats about building effective relationships, navigating COVID-19, and even gives a little shout-out to Ovation.
How To Respond To Reviews with Tom James
Five-star expertise from the founder of Overall Reviews.
5 Screens and 4 Tips: Effective Outdoor Advertising with Lee Houghton
Soundbite after soundbite from OOH expert and Outdoor Media Senior Consultant at Yesco.
How To Be An Exceptional Manager with Sean Taylor
Founder/CEO of Up To Par Management and Taylor Hospitality gives 4 tips and other information on hiring well and running a productive team.
Staying Smart and Secure: 5 Essentials for Restaurateurs from Brock Weeks
CEO/Founder of Savi shares advice for restaurants based on expertise he's gained from providing solutions to top brands such as Burger King, Kneaders, and others.
Raising Your Advertising IQ With Joe Mediate
CEO and Founder of Webociti shares 4 insights and other expertise on how restaurants and retailers can reach customers more effectively.
Thinking Outside The Box: Pivoting Post-COVID-19 with Jeremy Staub
Four tips and other insights for restaurants from the Owner and Creative Director of Box 8 Creative Studio.
How To Find Your New Normal Post-COVID-19 with Danny Klein
Five tips for restaurateurs on adjusting successfully as they reopen their doors from the Director of Digital Content at Food News Media.
Love + Service + Care = A Successful Restaurant - with Fred Glick
President of Amergent Hospitality Group, Inc. shares 5 insights on how to be a good restaurateur and a good person.
The Recipe For Success - How To Increase Profits with Mark Kelnhofer
President and CEO of Return On Ingredients describes four crucial actions restaurant owners must take to make money.
How To Bring Back Business Post-COVID-19 with Stephanie Jarm
5 knowledge-packed strategies from Stephanie Jarm, founder of Stephanie Jarm consulting!
Holy Cow! Restaurant Supply Chains Post-COVID-19 with David Maloni
5 tips for restaurateurs from Executive VP of Analytics at ArrowStream, David Maloni.
How To Succeed Post-COVID-19 with Symon Perriman and Scott Johnson
CEO and VP of Sales at FanWide give 5 pieces of advice to all restaurateurs to navigate the ever-changing COVID-19 industry.