Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Are You Selling Your Chicken to a Vegan? with Justin Bartek
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Justin Bartek is the Chief Marketing Officer of JINYA Holdings Inc., a group consisting of JINYA Ramen Bar and 3 other world-class ramen brands. Justin is a master marketer with experience as the Marketing Director at the Halal Guys, Veggie Grill, Qdoba, and others. He has also executed over 5000 campaigns for brands such as Domino's and Ace Hardware.
On this episode, Justin and host, Zack Oates discuss:
- The number one goal of restaurant marketers
- What to do with customer data (e.g., send new chicken dishes to chicken lovers)
- Omni-channel
- Where you should start with restaurant marketing
- Is location that important? (Yes)
- The importance of convenience
- More
Thanks, Justin!