Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Private Vs Public Restaurants with Andy Pforzheimer
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Andy Pforzheimer is the CEO of Tastemaker Acquisition Corp, a hospitality-focused special purpose acquisition company (SPAC). Andrew holds board seats at many institutions, including at US Foods and Upward Projects Restaurant Group, and has filled just about every role in the restaurant industry.
On this episode, Andy and host Zack Oates discuss:
- What is a SPAC
- What types of restaurants SPAC's look for
- Best practices for smaller, private restaurants
- Creativity in the restaurant industry
- Most important aspects of the guest experience
- More
Thanks, Andy!