Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Creating The $6,000 Burger with Robbert Jan de Veen
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Robbert Jan De Veen is the owner of the De Daltons restaurant in the Netherlands. He is also the owner of the world record for the most expensive burger ever made and sold! From gold leaf to white truffles, we learn all about the history of the Golden Boy Burger and how every restaurateur can deliver a fantastic experience on this episode.
On this edition, Robbert and host Zack Oates discuss:
- How COVID led to the creation of the Golden Boy
- What ingredients make up a $6000 dollar burger
- How Robbert used the Golden Boy to benefit his community
- Robbert's thoughts on delivering a memorable guest experience
- More
Thanks Robbert!