Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Smart Hiring, Podcasting, and Marketing with Bruce Irving
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Welcome back Bruce Irving, Owner of Smart Pizza Marketing, to his third episode of Give an Ovation: A Podcast For Restaurants! Bruce is a luminary in the industry with over 350 episodes of his podcast, Smart Pizza Marketing, and was instrumental in helping get Give an Ovation off the ground - of our first ten guests, he was two of them!
On this episode, he and host Zack Oates discuss:
- Should everyone start a podcast?
- Why less is more when with menus and hiring
- The guest experience
- TikTok
- More
Thanks Bruce!