Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
The 2021 Restaurant Scoop with Sam Oches
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Sam Oches is a musician-turned-foodie who is currently the Editorial Director at Food News Media, the company behind the QSR and FSR magazines. As one of the top people to follow in the food and beverage industry and the host of QSR's Fast Forward podcast, he brought so much value to this episode. He and Zack talk about 2021, and what will stick around in the industry post-COVID-19. Thanks Sam!