Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
How Your Legacy POS Is Holding You Back with Jenifer Kern
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What does a conversation between two podcast hosts in the same industry sound like? A lot of energy and well-spoken advice! And good sound quality on both ends. Jen Kern is the current CMO at Qu POS, a company reinventing the POS system for the modern age. She has over 20 years of experience in marketing and tech, and also brought many valuable insights from her podcast, Restaurants Reinvented. Thanks Jen!