Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Motivation and Flatbread with Gonca Esendemir
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Gonca Esendemir is the real deal! She is a co-founder and the Chief Marketing Officer of Flatbread Grill, a fresh casual Mediterranean bakery based in New Jersey. Flatbread was started by Gonca and her two sisters and has gone on to experience wild success and press attention from the New York Times, Inc. Magazine, and others. On this episode she tells her story and gives some thoughts on the "next normal" of the restaurant industry. Thanks Gonca!