Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
How Restaurants Can Stay Afloat During COVID-19 with Chris + Chris Horton
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What can restaurant owners do to lessen the damage dealt by the COVID-19 virus? And what can they do to prepare for future crises? Zack Oates, CEO of Ovation, finds the answers to these questions on this episode, where he talks with Chris Jr, one of Ovation’s own restaurant consultant, and his father, Chris Sr, who has had 25 years in the restaurant and hospitality industry, and is currently at the Brushcreek Luxury Ranch Collection. Listen to find their top 4 tips in surviving this pandemic!