Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Joe DeSimone on Resolving Recruitment Frustrations
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Joe DeSimone is currently the Recruiting & Business Development Manager at Source One Hospitality out of Chicago. Cutting his teeth in hospitality over twenty years ago, Joe made the transition to the recruiting world to assist in growing the boutique hospitality search firm into multiple markets. He currently oversees relationship management for the company in addition to corporate and unit-level recruitment for some of the company's high-level restaurant and hospitality clients.
In this episode, Zack and Joe discuss the frustrations of recruitment for small businesses/business owners and how to maintain/retain staff.