Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

How to Connect Rather Than Transact With Lisa Miller

• Ovation • Episode 249

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 21:12

Send us Fan Mail

Lisa Miller has 30 year of experience under her belt working in consumer insights and innovation for industry giants such as Quaker and Pepsi Co.. Now as a President of LWM & Associates, Miller focuses on providing integrated strategic insights and plans to unlock and activate business growth.

On this episode, you'll learn from Lisa about:

  • How connection is a two way street
  • The business of creating joy
  • Customer retention skills 
  • More!

Thanks, Lisa!