Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Clearing Up Demand Planning With Matt Wampler
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This week's episode welcomes on Matt Wampler, CEO and Co-Founder of ClearCOGS, a company utilizing AI to automate demand planning. If you've ever wondered how to balance profitability and the guest experience, tune in to Matt's expertise on predictive analytics.
On this episode, you'll learn from Matt about:
- Forecasting and customer satisfaction
- Welcoming change back of house
- Wonders of AI
- More!
Thanks, Matt!