Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Increasing Orders on Autopilot With Gary Chaglasyan
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Gary Chaglasyan is a restaurateur and serial entrepreneur with over 25 years experience launching 65+ hospitality projects. Gary is an expert in automation and helping businesses becomes more efficient while still maintaining a sense of control over those critical tech touchpoints.
On this episode, you'll learn from Gary about:
- The evolution of off-prem
- Utilizing ghost/dark kitchens
- Importance of post-service checkins
- More!
Thanks, Gary!