Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Franchising Fundamentals With Ray Titus
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Ray Titus is the CEO of United Franchise Group and its affiliated companies. Ray has elevated franchising from a career to a calling. His philosophies on growth, positive attitude, and family, influence the core values that have driven success within the brands he has developed from conception to international expansion. Tune if to hear his keys to success and how they apply to you.
On this episode you'll learn from Ray about:
- Effective communication
- Lifelong learning
- Strategic planning
- More!
Thanks, Ray!