Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Next Level Quality In Restaurant Solutions With Jeremy Julian
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Jeremy Julian is the COO of CBS Northstar, an industry leader in hospitality POS technology, helping restaurants maximize efficiency and profitability. With its software, hardware, and portfolio of services, CBS offers thousands of restaurants the peace of mind that comes with a smooth POS experience. Jeremy is in touch with the challenges and issues facing restaurant operators in the area of technology systems all while keeping the human touch at the forefront.
On this episode, you'll learn from Jeremy about:
- Interacting with guests keeping retention in mind
- Ensuring efficient and effective operations
- The importance of connection
- More!
Thanks, Jeremy!