Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Forging Better Labor Management With Audrey Hogan
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Audrey Hogan in the COO of TimeForge, a single dashboard service capable of mainstreaming and optimizing HR and Operations. Audrey is a Swiss army knife of talent that can teach you how to optimize labor management and boost your team. With an eye for and education in technical communication, Audrey is an expert on the crossroads of software and insights.
On this episode you'll learn from Audrey about:
- Knowing what tasks to prioritize
- Turning goals into action
- The positive shifts in guest review sentiment
- The ingredients of a good culture
- More!
Thanks, Audrey!