Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Fashioning A Better Brand Benefit With Flint Finlinson
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Flint Finlinson, Co-Founder and CEO of Propaganda Inc., is a brand and marketing expert specializing in strategy development. Propaganda, Inc. is an agency dedicated to "Brand Transformations" and helping to develop your higher brand purpose. Having transitioned from retail to restaurants, Flint understand what it means to position your brand not just to guests, but to humans.
On this episode, you'll learn from Flint about:
- Truth in advertising
- Transitioning skills across industries
- Finding your brand's higher purpose
- The distinction between guest and human
- More!
Thanks, Flint!