Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
The Positive Effect Of Providing For Your Employees With Kobby Amoah
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Arguably the biggest factor to bring about a positive guest experience is the state of your employees. Bobby Amoah, CEO of River Health ensures a system where you can do just that by providing quality primary care and mental health services for your employees. While taking a step outside of the restaurant industry, this episode has everything to do with the health of your workforce.
On this episode, you'll learn from Bobby about:
- Boosting employee retention
- Effect on employee mentality on guest experience
- How employees can help improve your bottom line
- More!
Thanks, Kobby!