Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Updating Restaurant Systems With Scott Landers
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Scott Landers is the Co-Founder of Figure 8 Logistics, a digital service that is helping to pioneer the world's leading food delivery experts of tomorrow. From workshops and industry insights to on-demand support, Figure 8 Logistics truly lends a helping hand to those look to commandeer food delivery systems. Tune in to hear Scott's expertise and first hand experience pertaining digital systems!
On this episode, Scott and Zack discuss:
-Similarities between the digital and literal table touch
-Improvements in delivery systems
-Effect of third party delivery
-More
Thanks, Scott!