Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Focusing on Hospitality with Ellis Winstanley
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
What's the record for person involved in the most organizations at one time? It might just be our guest today, Ellis Winstanley with 11 active positions currently listed on his LinkedIn, some of which include Board Member of the Texas Restaurant Association, President of El Arroyo in Austin, and President of Axial Shift, an operations platform for restaurants. Whichever position you choose, Ellis brings valuable experience to this edition of Give an Ovation!
On this episode, Ellis and Zack discuss:
- Eliminating anything besides hospitality for employees
- How Ellis runs his businesses from Costa Rica
- How El Arroyo grew through clever signs
- The importance of family first in a team culture
- More
Thanks, Ellis!