Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Empowering Your Workforce With Rachael Nemeth
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Rachael Nemeth truly understands what it means to work in the restaurant industry, from line cook to manager! Nemeth now takes on being CEO at Opus, a powerful training technology designed for your "deskless" workforce. Opus creates multimedia lessons and distributes them over mobile, helping you to strengthen your workforce.
On this episode, Zack and Rachael discuss:
- Effective training
- Meeting workers where they are
- Strengthening your workforce
- More
Thanks, Rachael!