Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Putting Customer Satisfaction First With Richard Zaro

• Ovation • Episode 157

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0:00 | 20:06

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Richard Zaro, Founder and CEO of Cutlets Sandwich Co., is looking to disrupt the sandwich landscape and nationalize cutlets. Zaro has proven his ability to keep the consumer happy and smooth out the consumer journey through online interactions. 

On this episode, Richard and host Zack Oates discuss: 

  • Customer satisfaction
  • Consumer touch points
  • Online order and delivery
  • More

Thanks, Richard!