Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Firing Up Virtual Concepts With Gage Anderle of Dickey's BBQ
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
Gage Anderle is a director of virtual brands at Dickey's Barbecue Restaurants, Inc., a family owned restaurant franchise. His experience in brand management, sales growth, strategic planning, and more has enabled Gage to take brands from brick and mortar to 100+ ghost kitchen operations. Tune in to hear what Gage has been cooking up in the virtual scene and where he plans to take this industry.
On this episode, Gage and Host Zack Oates discuss:
- Virtual concepts
- Third party marketing
- The future of brick and mortar restaurants
- Multi unit operators
- More
Thanks Gage!