Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Delivering Data Into the Right Hands with Will Pacio
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Will Pacio is the cofounder and CEO of Expo, a data science platform that has contributed greatly to transforming the hospitality industry. Expo focuses on helping large multi-unit operations better leverage all of their data in one integrated solution. With over 20 years in the restaurant industry- with responsibilities ranging from line cook to head of IT- Will has seen it all! The development of the hospitality industry is in good hands!
On this episode, Will and Host Zack Oates discuss:
- Data science platforms
- Operational data
- Delivery mechanisms
- More
Thanks Will!