Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Delivering Hospitality At Scale with CEO of Olo, Noah Glass
Noah Glass is a former cashier, delivery driver, and bartender. Oh, and we should probably also mention that he is the Founder & CEO of Olo, a publicly-traded online ordering and delivery platform worth over 3 billion dollars! We were honored to have such a special guest on the show.
On this episode, Noah and host Zack Oates discuss:
- Insights from Noah on founding a company and leading it through to an IPO
- Why Noah founded Olo and the role it plays in the industry
- The future of the restaurant industry, and the impact of digital
- The importance of service model choice as part of guest experience
- 1 very successful thing Noah has tried lately
- More
Thanks, Noah!