Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
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Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Making Customers Stick with Jamie Greer
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Ovation
Jamie Greer is the Vice President of Operations at the fabulously successful Sticky's Finger Joint based in New York City. With previous experience at Legends Hospitality and Magnolia Bakery, Jamie Greer brings over a decade of experience and insights from one of the most loved brands in NYC to this edition of Give an Ovation.
On this episode, Jamie and host Zack Oates discuss:
- Aspects of Sticky's success such as their guest experience, operations, and menu
- How Sticky's has kept a simple menu while maintaining variety
- Why Sticky's switched from long-form surveys to Ovation
- The importance of listening to customers
- More
Thanks Jamie!