Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Simple Steps For Finding Staff with Ryan Gromfin
We all know there's a labor shortage right now, but is finding employees really as hard as it seems?
Ryan Gromfin, Owner of The Restaurant Boss, breaks down hiring and other issues on this edition of Give an Ovation: A Podcast For Restaurants! With decades of experience as a chef, food and beverage director, and restaurant coach, Ryan now works with restaurants around the world.
On this episode, he and host Zack Oates discuss:
- Breaking down hiring into easy steps
- Why the restaurant industry isn't as hard as people make it out to be
- Consistency in the guest experience
- Ghost kitchens
- More
Thanks Ryan!