Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Saving Time and Money Through Automation with Matthew Hardoon
MarketMan is here to save the day! Matt Hardoon is the VP of Sales at MarketMan, a SaaS platform for restaurant operators that provides inventory management, purchase ordering, recipe control, and advanced analytics as part of their back of house solution. Matt is also the former Principal and Market Manager of Promenade Bar and Grill in New York City.
On this episode, Matt and host Zack Oates discuss:
- The benefits of automation
- The importance of consistency in the guest experience
- Careful menu consolidation
- More
Thanks Matt!