Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Evaluating Restaurant Tech with Phil Crawford

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Big wig alert! Phil Crawford is the Chief Technology Officer at CKE Restaurants, Inc., which owns Carl's Jr. and Hardee's. He's currently in the midst of revitalizing their brand through innovation on the user-side and the back-end. Phil has also been the CTO at Godiva Chocolatier, CIO at Shake Shack, and CIO at Yard House Restaurants. 

On this episode, Phil and Zack discuss: 

  • Evaluating tech for your restaurant
  • Doing what's right for you and not copying others
  • Examples of failing fast
  • Personalization
  • More

Thanks Phil!