
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
How Disrupting His Own Business Led To "It's Just Wings" with Wade Allen
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Ovation
Wade Allen is the Senior Vice President and Head of Innovation at Brinker International, the parent company of Chili's Bar and Grill, Maggiano's Little Italy, and their new virtual brand and Wade's passion project, It's Just Wings. Wade spends each day searching for cutting-edge technology in the restaurant space, and shared what's working for him on this episode. He and Zack discuss:
- The importance of focusing on innovation
- The most important part of the guest experience today
- Drone delivery and the future
- More
Thanks Wade!