More Than Punch Cards: Loyalty with Mike Bausch

Mike Bausch is the Owner of the 17-year-old Andolini's Pizzeria, which was recently voted one of the top 10 Pizzerias in the United States by Tripadvisor. He also wrote the book, "Unsliced: How To Stay Whole In The Pizzeria Industry", is the VP of World Pizza Champion Team, and is a successful public speaker! On this episode, Mike shared his expertise on the following topics: 

• Loyalty can be fortuitous or "death"
• The discipline of organization
• Defining why employees would want to work for you
• Guest experience
• Doing more of what's working

Thanks Mike!