Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Futureproofing Your Brand with Alonso Castañeda

Ovation

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 19:15

Send us Fan Mail

Alonso Castañeda is the VP of Brand Development and Strategy at Savory Restaurant Fund, a group that partners with small restaurant concepts and takes them to the next level. He has also run operations at Cafe Rio, Paradise Bakery Cafe, and is an all around great guy! 
Here are some of the main topics he discussed with host Zack Oates: 

  • Customer expectations
  • Digital systems of the future
  • Collecting contact info
  • Keeping customers on 1st party channels

Thanks Alonso!