Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Aligning Your Restaurant Team with Preston Junger of 7shifts
To put it simply, Preston Junger is the real deal. He's the VP of Sales and the Head of US Operations at 7shifts, the practically ubiquitous employee scheduling software of the restaurant industry. His background includes VP at Yelp as well as great tenures at Yahoo, Expedia, and Apple. He's the co-founder of Mile Square Labs, a consulting group for high-growth tech companies, and was also named one of The Software Report's Top 25 Software Sales Executives of 2021. On this episode he and Zack discuss:
- Collaboration
- Team Alignment
- Dynamic Roles
- Culture