Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Owning Your Customer Data (And 12 Ghost Kitchens) with Andrew Martino
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Ovation
Andrew Martino is the founder of Ghost Truck Kitchen, the world's first digital food truck lot. He's on year three of running the 12 concept concept out of his 800 square foot location, is the owner of Martino Hospitality Services, is starting a New Jersey co-op, and knew Zack in high school. What a guy!
There was a lot of great info on this episode, but here are a few of the main points:
- Finding Gaps In The Market
- Minimizing Food Waste
- Co-ops
- 3rd Party DSP's
- Owning Customer Data