Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Live Life and Run Restaurants Strategically with Christy Lamagna
Christy Lamagna is a dynamic keynote speaker, author, and coach who uses her 30+ years in strategic planning to help people overcome challenges and press forward. She's also the MarCom advisor at ShedWool, a smart scheduling platform that works with many restaurants and other businesses. She and Zack discuss:
- What strategy means
- Making it about the guest
- Cleaning the bathrooms
- Allowing yourself to be happy
- More
Thanks Christy!