Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and deliver hospitality that hits home. Whether you're a restaurant owner, operator, marketer, or tech partner, this podcast will leave you with practical insights and plenty of reasons to celebrate and Give an Ovation.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Building Customer Relationships Online with Collin Wallace
Collin Wallace is the co-founder of ZeroStorefront, a purpose-built customer acquisition and retention tool for restaurants and other businesses. He's started many successful companies, and was the former Head of Innovation at Grubhub. As a luminary in the restaurant tech industry, it was a pleasure having him on this episode of Give an Ovation! Thanks Collin.
He and Zack talk the importance of communication, how restaurants are now e-commerce businesses, and more.