Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
The Three "Cons" of Loyalty With Zack Oates
On this week's episode of Give An Ovation we are flipping the mic around and welcoming on Ovation's very own, CEO and Founder, Zack Oates. Having started as a soda jerk at Friendly's and then transitioning into tech startups, Zack brings his expertise within the restaurant industry, hospitality, and tech to the table as we flip the script. With over 200+ podcast episodes under his belt, tune in to find out how Zack has uncovered the driving factors of successful restaurants.
On this episode, you'll learn from Zack about:
- Exceeding guest expectations
- Applying the 3 "cons" of loyalty
- Flipping the script on bad guest experiences
- More!
Thanks, Zack!