Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Nurturing A Great Guest Experience with Bob Andersen
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Ovation
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Episode 210
Bob Andersen has spent over 20 years in the restaurant industry, with experience as a Managing Director at Boston Pizza, the President of MOOYAH, the Executive Vice President of United Franchise Group, and much more. Bob is currently the President of The Great Greek Grill - a delicious, growing brand with over 40 locations.
What you'll learn on this episode:
- Bob's 3 principles for restaurant success
- What to look for in a manager
- How to develop employees
- How to use feedback solutions to drive revenue
- More
Thanks, Bob!