Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
Brewing a Culture of Connection With Leigh Gower
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Episode 193
Leigh Gower is the Chief Technology Officer at Dutch Bros Coffee. Not only recognized for their variety of drinks, Dutch Bros is known for their exceptional hospitality and ability to connect with drive thru guests. As CTO, Leigh Gowers talks about her experience continuing to connect franchises and individuals all while adding tech to the mix!
In this episode, Leigh and host, Zack discuss:
- Cultivating connection
- Creating satisfaction for both employee and guest
- Technological advances and app development
- More
Thanks, Leigh!