Give an Ovation: The Restaurant Guest Experience Podcast

Brewing a Culture of Connection With Leigh Gower

January 02, 2023 Episode 193
Give an Ovation: The Restaurant Guest Experience Podcast
Brewing a Culture of Connection With Leigh Gower
Show Notes

Leigh Gower is the Chief Technology Officer at Dutch Bros Coffee. Not only recognized for their variety of drinks, Dutch Bros is known for their exceptional hospitality and ability to connect with drive thru guests. As CTO, Leigh Gowers talks about her experience continuing to connect franchises and individuals all while adding tech to the mix!

In this episode, Leigh and host, Zack discuss:

  • Cultivating connection
  • Creating satisfaction for both employee and guest
  • Technological advances and app development
  • More

Thanks, Leigh!