Give an Ovation: The Restaurant Guest Experience Podcast

Franchising, Good Hiring, and Your Pie-ing with David McDougall

November 29, 2021 Ovation Episode 126
Give an Ovation: The Restaurant Guest Experience Podcast
Franchising, Good Hiring, and Your Pie-ing with David McDougall
Show Notes

Are you ready for an intro? David McDougall has over 40 years of experience in the restaurant industry. With high-level experience at Denny's, Cinnabon, Focus Brands, NexCen Brands, and Back Yard Burgers, he is now the CEO of Your Pie Franchising, a brand with 77 locations and 40 in the works. Get ready for a power-packed 25 minutes!

On this episode, David and host Zack Oates discuss: 

  • The importance of surrounding yourself with good people and how to keep them
  • Common operational mistakes
  • To franchise or not to franchise?
  • The two most important aspects of the guest experience in the digital age
  • David gives Ovations to  Brian Niccol of Chipotle and Paul Brown of Inspire Brands
  • More

Thanks David!