Giving Guests a Voice with Abe Ruiz

Abe Ruiz is a restaurant veteran with over 30 years in the industry! He's got a lot going on these days, as the owner of the Spanish Madrid Taverna, the VP of Strategic Growth and Innovation for Green Turtle, and several other ventures. 

On this episode, Abe and Zack discuss: 

• How to to hire and retain employees
• How the need for a distinct dining experience has grown
• Using brand touch points off-premise
• The importance of asking customers about their experience
• More

Thanks, Abe!