Give an Ovation: The Restaurant Guest Experience Podcast

"Ketch"ing Up On The Development of Consumer Packaged Goods With Carl Starkey

November 07, 2022 Ovation Episode 181
Give an Ovation: The Restaurant Guest Experience Podcast
"Ketch"ing Up On The Development of Consumer Packaged Goods With Carl Starkey
Show Notes

Carl Starkey is the Co-Founder of AWSM Sauce, the world's first sustainability focused sauce and condiment company. If that doesn't scream innovation, I don't know what does! Carl is an expert in all things CPG (consumer packaged goods). Carl provides an interesting perspective to the podcast as his expertise is in sending the consumer home with an excellent customer experience. Tune in and "ketchup" as we tap into this incredible company and venture!

On this episode, Carl and Zack discuss: 

  • Delivering excellent customer service when the provider is not present
  • Giving the brand a voice
  • Allowing the guest to "fail"
  • Understanding shelf life
  • Product innovations
  • More

Thanks, Carl!