Give an Ovation: The Restaurant Guest Experience Podcast

Connecting with Guests Inside and Out of Restaurants with Mike Mirkil

March 14, 2022 Ovation Episode 139
Give an Ovation: The Restaurant Guest Experience Podcast
Connecting with Guests Inside and Out of Restaurants with Mike Mirkil
Show Notes

Mike Mirkil is the head of marketing at Personica. Previously operating under the name Fishbowl, Personica is a digitalized platform that offers a better way to connect with and engage guests. With over 30 years of experience in the marketing industry, Mike had plenty to offer this episode of Give an Ovation. Tune in to hear his expertise on personalization, customer loyalty, and understanding market needs!

On this episode, Mike and host Zack Oates discuss: 

  • Redefining customer value
  • Meeting guest expectations
  • Segmentation
  • More

Thanks, Mike!